Recordings of Pineyard agents across sales, commerce and HR — client builds and industry scenarios. Press play, or skim the transcript.
Built for
English
Browse-abandonment recovery
Kavya calls a shopper who looked at anti-tarnish rings and left. She answers the questions that stalled the purchase, then points to a live offer.
1Answers sizing & warranty questions
2Surfaces the 2-for-₹399 offer
3Asks for first-impression feedback
0:00 / 1:51
TranscriptAuto-transcribed, lightly edited · click a line to jump
· The Problem
You Are Losing Deals Before Your Team Even Wakes Up
4–6 Hours Is Too Late
The industry average response time is 4–6 hours. A motivated buyer at 11 PM is booked with your competitor by morning.
Language Mismatch Loses Buyers
Your CRM speaks English. Your buyers think in Gujarati, Tamil, Bhojpuri. Generic bots fail the moment they switch. Pineyard follows.
Dead Leads Are Hidden Revenue
Thousands of leads sit in your CRM marked “not interested.” Most were just not called at the right time. Pineyard re-engages every one of them, at a fraction of the cost of a human dial.
Every Minute of Delay = Lost Buyers
Conversion rate vs time to first contact
Pineyard · <30s · ~85%
Industry · 4–6 hrs
~17% contact rate
68%
Leads go cold
10×
Conversion uplift
4–6 hrs
Average response time
· Impact Analysis
Same Leads. More Revenue.
What changes in the first 30 days when Pineyard replaces manual calling or a generic bot.
1846
Lead Conversion
Leads that become conversations per 100 received.
52%78%
Show-up Rate
Scheduled appointment attendance via AI follow-ups.
0%12%
Lead Recovery
Revenue reclaimed from old "not interested" CRM files.
Cost Efficiency
Cost per qualified lead, relative to Pineyard
Human Calling Team15×
Generic Voice Bot4.2×
Pineyard.ai
Proprietary revenue model
1×
Pineyard doesn't just cut costs — it creates a new floor for lead unit economics that was previously impossible.
✦ Pineyard's Moat
Ask your call data a question. Get business answers.
Other voice platforms end at the call. Pineyard begins there. Every conversation becomes a structured intelligence asset — ask it anything, in plain English, and act today.
What Pineyard.ai is, who it's for, and how it fits the way your team already works.
What is Pineyard.ai?
Pineyard.ai is an AI voice agent platform for revenue, support and HR teams in India. Its agents call leads, customers and employees, hold a natural conversation in the person's own language, and turn every call into a transcript, a lead score and a next step.
What do Pineyard AI voice agents do?
They place outbound calls and answer inbound ones to qualify leads, book appointments and site visits, recover abandoned carts, renew subscriptions, run surveys and conduct exit interviews. Each call ends with a structured outcome — interest level, objections, callback time — that your team can act on.
Who uses Pineyard.ai?
Teams in edtech, travel, D2C commerce, real estate, energy, IoT operations and HR. Clients include Testbook, Pick Your Trail, Oliveboard, Vedanta ERP, Kimti, E-Fill Electric and Algomatix.
Which languages do Pineyard voice agents speak?
English, Hindi and the major Indian languages — including Tamil, Telugu, Kannada, Malayalam, Marathi, Bengali, Gujarati and Punjabi. Agents handle Hinglish and other code-mixed speech and can switch language mid-call when the caller does.
How is Pineyard.ai different from an auto-dialer or an IVR?
An auto-dialer only connects a call and an IVR only plays menus. A Pineyard agent holds the conversation itself — it answers questions, handles objections and decides the next step — and then grades the lead and records why, so your team calls back the right people first.
Can Pineyard book appointments and update our CRM?
Yes. Agents can book meetings and site visits into Google Calendar during the call, send a WhatsApp follow-up, transfer a hot lead to a person, and sync outcomes to your CRM, a live Google Sheet, or your own system through the API.
How many calls can Pineyard handle?
Campaigns work through large lists on a schedule and retry unanswered leads automatically. Testbook, for example, placed over 1.8 lakh calls through Pineyard between July and October 2026 — more than 17,000 on its busiest day.
How do we measure results?
Every campaign has a live dashboard with connect rate, conversations, minutes, lead grades and outcomes, plus full transcripts and recordings for each call. Results export to CSV and Google Sheets, and Enterprise plans can ask questions of their call data in plain English.
Can we try Pineyard before committing?
Yes. You can hear a live agent on this page, sign up and run test calls, or book a demo and we'll build an agent on your own call flow.
· Pricing
Priced around your funnel.
What you pay depends on call volume, the channels you run, and the concurrency you reserve. Tell us what your funnel looks like and we'll put a real number against it — usually on the first call.
Priced to your volume
Per-minute rates step down as call volume grows. We size the plan against your actual funnel, not a headline number.
Built around your stack
CRM, telephony, WhatsApp and calendar integrations are part of the setup, not an upsell discovered later.
Onboarding included
Agent scripting, voice selection and a tuned first campaign, run with you rather than handed over as documentation.
Committed concurrency
Reserved capacity so a campaign burst never queues behind someone else's. Sized with you before you commit.
· Get started
Built for teams that scale fast.
Modern teams use Pineyard.ai to convert more leads, recover lost revenue, and never miss a high-intent conversation. You get dedicated onboarding, priority support, and a setup tuned to your funnel.
Part of founder programs at IIM Bangalore and Stanford