41,656 exam aspirants reached in Hindi-first sales calls, in ten weeks.
Testbook runs its UGC NET course sales, cut-off predictor follow-ups, batch closings and renewals through Pineyard voice agents — 15 campaigns and 166,672 calls between 27 July and 6 October 2026.
- 41,656
- Learners reached
- 46.7%
- Connect rate
- 504 hrs
- Of conversation
- 91%
- In Hindi
Picked up and spoke, out of 89,209 learners dialled.
Learners reached ÷ learners dialled — the dashboard's own definition.
30,226 minutes of talk time on answered calls.
Share of reached conversations transcribed as Hindi.
Source · Pineyard platform data · campaign calls, 27 Jul – 6 Oct 2026
Exam-prep sales run to dates: a sale that ends, a batch that closes, a renewal that lapses. Every date puts tens of thousands of learners on a list that has to be worked before it passes.
Those learners mostly speak Hindi, and the questions that signal they're ready to buy — fees, EMI, refunds, which plan to take — come in Hinglish.
Calls each learner on the list, in Hindi, about the specific offer behind that campaign — a UGC NET course, the cut-off predictor, a GST batch closing, a renewal.
Listens for the buying signals Testbook's own team defined — questions about fees, EMI, refunds or which plan to choose — and scores every lead HOT, WARM or COLD.
Ends each call as a transcript with a lead score, so Testbook's team can see at a glance which learners are ready.
Want numbers like these for your team?
We'll build an agent on your own call flow and show you the transcript.
