Privacy Policy

• Account information: name, business name, email address, phone number, and billing details you provide when registering or subscribing.
• Usage data: information about how you use the Service, including call logs, call duration, timestamps, and dashboard activity.
• Call content: audio recordings, transcripts, and metadata of calls handled by your AI voice agent, including data relating to End Users you interact with through the Service.
• Technical data: IP address, device and browser information, and cookies, collected automatically when you use our website.

• To provide, operate, and maintain the Service.
• To process subscriptions, billing, and payments.
• To generate analytics, transcripts, and reports for your account.
• To improve and develop the Service, and to provide customer support.
• To comply with legal obligations and enforce our Terms.

Where you use the Service to place or receive calls, you are responsible for informing End Users and obtaining any consent required by law for recording and AI-driven interactions. We process call content solely to deliver the Service to you, including transcription, analytics, and quality improvement.

We store personal data on secure servers located in India, consistent with applicable data localisation expectations. Where any data is processed by third-party infrastructure providers, we take reasonable steps to ensure appropriate safeguards are in place.

We retain call transcripts and associated call data for a period of twelve (12) months, after which they are deleted or anonymised, unless a longer period is required by law or requested by you for legitimate business purposes. Account and billing records are retained as required under applicable tax and accounting laws.

We do not sell your personal data. We may share information with trusted third-party service providers (such as payment processors, cloud hosting, and telephony providers) strictly to operate the Service, and with authorities where required by law. These providers are bound by confidentiality and data protection obligations.

Subject to applicable law, you have the right to access, correct, and request deletion of your personal data, to withdraw consent, and to raise grievances regarding our processing of your data. To exercise these rights, contact us using the details below.

We implement reasonable technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Our website uses cookies and similar technologies to operate, secure, and improve the site. You can control cookies through your browser settings; disabling some cookies may affect site functionality.

The Service is intended for businesses and individuals aged 18 and above. We do not knowingly collect personal data from children.

We may update this Privacy Policy from time to time. Material changes will be communicated through the Service or by email, and the effective date above will be revised accordingly.

For any privacy questions or to exercise your rights, contact Harshit Pandey at: