Recover the carts you are already losing.
You already paid to bring that shopper to checkout. Get a share of them back with a call or a message at the right moment — and stop your team answering "where is my order" all day.
Win back carts an email cannot
Everyone sends the discount email and most people ignore it. A short call or a well-timed message reaches a completely different set of shoppers — and takes them straight back to the cart they left.
Your inbox stops filling up
Most of what your support team answers is the same three questions. Those get handled without anyone touching them, so your people spend the day on the ones that actually need judgement.
Attribution that survives
Recovery links are tracked, so revenue you win back is attributable rather than assumed.
Direct Shopify connection
Orders and abandoned checkouts flow in without a developer.
Tracked recovery links
So the revenue you win back is attributable rather than assumed.
Works with the rest of the stack
Recovery can be a whole journey, not a single message.
Timing decides whether recovery works
Fire instantly and you interrupt somebody who is still checking out. Wait too long and the intent is gone. A short grace period after abandonment is the difference between a recovered cart and an annoyed customer.
- Grace period before any outreach
- Link returns to the exact cart
- Voice, WhatsApp, or both in sequence
The support queue is the other half
Most store messages are not marketing — they are "where is my order". Handling those on rules per connection takes the routine volume off your team without touching the conversations that need a person.
- Order-status rules per connection
- Delivery exceptions can trigger a call
- Recovered revenue attributed to the outreach
The routine volume leaves the support queue; the rest still reaches a person.
Three steps, then it runs on its own.
Connect your store
Shopify connects directly. Orders and abandoned checkouts flow in from there.
Choose the trigger
Abandonment, an order event, or a delivery exception — each can start a call, a message, or a whole journey.
Measure what came back
Recovered revenue is tied to the message that recovered it.
The ones people actually ask.
Which platforms connect?
Shopify is the direct connection today. Other stores can push events in through the API.
How soon after abandonment does it act?
After a short grace period, so a shopper who is still checking out is not interrupted mid-purchase.
Can it handle order questions as well as recovery?
Yes. Order-status rules answer the routine questions that otherwise sit in a support queue.
Can we cap how often a customer is contacted?
Yes — frequency and cooldown are configurable per connection.
Does it handle returns or refunds?
It can answer status questions about them; it does not process the refund itself.
See it on your funnel.
We will size it against your actual volume and show you the setup on a real call, not a slide.